Webinars & Events

Practical conversations about understanding people and making better experience decisions.

Good events should help people think, question and apply, not simply listen. UX Pacific webinars and events are designed around practical experience questions, research decisions and the realities teams face across products, services, spaces, systems and technology.

As sessions are scheduled, this page can bring together upcoming events, registration details and recordings that are available for on-demand viewing. Every listing should make the audience, topic, format and access conditions clear before registration.

Who these sessions are for

  • Research and insight teams strengthening methods, evidence quality and influence
  • Product, design and technology teams reducing uncertainty before making experience decisions
  • Customer experience, service and operational teams connecting evidence across journeys and channels
  • Leaders and decision-makers building more research-informed organisations

Topics we can explore

Research methods

Choosing methods, recruiting the right people, fieldwork quality and responsible interpretation.

Human behaviour

How people decide, build trust, form habits, navigate risk and respond to context.

Product and service experience

Discovery, usability, journeys, service systems and continuous experience improvement.

Global research

Localization, cultural context, multi-country coordination and responsible cross-market comparison.

Accessibility and inclusion

Researching with diverse participants and making experiences more usable and inclusive.

Research operations

Governance, consent, repositories, knowledge reuse and building evidence into decisions.

Event formats

  • Live webinars: focused talks with structured questions and participant Q&A
  • Roundtables: moderated conversations for invited peers facing related experience challenges
  • Practical sessions: guided exercises that help teams apply a method or framework
  • Private team briefings: tailored learning around an organisation’s context, with confidentiality agreed in advance

What every event listing should tell you

Topic and learning outcomes

What the session covers, what it does not cover and what participants should be able to take away.

Audience and experience level

Who the session is designed for and whether prior knowledge or preparation is expected.

Date, time and timezone

The event schedule, duration, delivery format and timezone stated without ambiguity.

Access and recording conditions

Registration requirements, cost if any, capacity, accessibility information and whether a recording will be available.

Designed for accessible participation

Event information should make available accommodations clear. Depending on the format, this may include accessible registration, captions, readable materials, keyboard-friendly participation, advance questions and a way to request additional support.

Respect for privacy and contribution

Registration data, attendance information, questions and recordings should be handled under the stated privacy and consent conditions. Participant comments are not treated as permission for public attribution or reuse.

Upcoming sessions and recordings

Confirmed events and approved recordings can be added here with complete speaker, schedule, access and registration details. Until those details are published, this page does not imply that a specific session, recording or place is currently available.

Let us help shape the next step

Have an experience question of your own?

Tell us what you want to understand and the decision you need to make. We will help define a practical research approach.