SETU Light Website UX Audit

Overview

SETU Light required a concise audit of website usability and experience quality across core visitor journeys.

The review identified where hierarchy, labeling and interaction patterns created avoidable friction.

The Challenge

Even visually polished websites can hide critical actions or make tasks harder than necessary.

The team needed a prioritized set of findings that could guide practical updates.

Approach

We assessed key pages through heuristic criteria, visual hierarchy review and task-oriented walkthroughs.

Recommendations were framed for rapid implementation and later validation.

Key Findings

1. 01

   Primary calls to action needed more consistent placement and visual weight.

2. 02

   Section hierarchy and spacing affected how quickly users could scan for relevant information.

3. 03

   Interactive feedback patterns could be strengthened to reduce uncertainty during key tasks.

Outputs & Next Steps